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Lock is the simple step that transforms your uniform into a statement.
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Welcome to Lock.
The terms “we”, “us” and “our” refer to Lock. Lock operates this store and website, including all related information, content, features, tools and services in order to provide you with custom uniform design, production, and related services (the “Services”).
Lock is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your jurisdiction.
To request a custom uniform or place an order, you may be required to provide accurate and complete information including:
You are responsible for maintaining the security of your account and for all activity under your account.
Lock provides:
A design mockup will be provided for your review and approval before production begins.
Please note that a $100 mockup fee applies.
If you decide not to proceed with the project, the fee is non-refundable.
And If you approve the design and move forward, the $100 will be credited toward your total project cost.
It is the customer’s responsibility to carefully review all details, including:
Once written approval is given, production begins. Lock is not responsible for errors approved by the customer.
All customized uniforms are made to order.
Because items are personalized:
Exceptions may apply only in cases of manufacturing defects or errors caused directly by Lock.
Production will begin only after the following conditions are met:
Payment of 50% of the total project amount
Final design approval
The remaining 50% balance is due upon delivery of the completed product.
All timelines are estimates and may vary depending on:
Lock shall not be responsible for delays caused by customs procedures or any events beyond our control.
All shipping arrangements and coordination are the responsibility of the customer.
If you provide logos, trademarks, designs, or artwork, you represent and warrant that:
Lock is not responsible for intellectual property violations resulting from customer-submitted content.
You grant Lock permission to use submitted designs solely for fulfilling your order and, unless otherwise requested in writing, for marketing or portfolio purposes.
Prices are subject to change without notice.
Custom orders require full or partial payment before production begins.
Unless otherwise stated, prices do not include:
You agree to provide accurate payment information and authorize us to charge the payment method provided.
To the fullest extent permitted by law, Lock shall not be liable for:
Our maximum liability shall not exceed the total amount paid for the specific order.
Due to the personalized nature of custom uniforms:
We reserve the right to refuse service to anyone for any reason at any time.
These Terms are governed by the laws of the jurisdiction where Lock is headquartered.
We may update these Terms at any time. Continued use of our Services constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at lockuniforms@gmail.com.
Our contact information is posted below:
Lock
Email: lockuniforms@gmail.com
Lock is the simple step that transforms your uniform into a statement.
